User Data Request & Deletion

You may exercise your statutory rights by selecting one of the following request categories:

• Data Access / Export (DSAR): Request a structured report containing all personal data held about you in our primary records.
• Data Correction / Update: Request the rectification of incorrect, outdated, or incomplete corporate contact data.
• Complete Erasure ("Right to be Forgotten"): Request the irreversible deletion of your personal records from our production databases and CRM systems.
• Consent Revocation: Revoke consent for direct marketing emails, surveys, and research correspondence.

Please complete the verified form below. Our Data Protection Officer (DPO) will initiate verification upon receipt:

To safeguard against fraudulent data deletion or unauthorized disclosure, Indiquer employs a stringent verification procedure:

1. Email Domain Authentication: A time-sensitive verification token is automatically dispatched to the email on record.
2. Corporate Authority Check: For enterprise SaaS accounts, confirmation is requested from the primary Account Administrator.
3. Direct Confirmation: For irreversible deletion requests, a final confirmation link requires affirmative multi-factor acknowledgment.

Under both the EU GDPR and India DPDP Act, all verified requests are processed without administrative charge:

• Acknowledgement: Within forty-eight (48) hours of receipt.
• Fulfillment Window: Within thirty (30) calendar days. In exceptional cases involving complex distributed backups, this period may be extended by an additional thirty (30) days with formal notice.
• Certificate of Deletion: Upon completion, a formal cryptographically hashed confirmation of deletion will be issued for your corporate records.

Certain records cannot be deleted immediately upon request where retention is mandated by law:

• Financial & Tax Records: Tax invoices, GST filings, and payment vouchers must be preserved for seven (7) years under the Indian Companies Act and Income Tax Act.
• Active Dispute Records: Information subject to an ongoing litigation hold or formal dispute resolution.
• Immutable Backups: Data within rotating encrypted server snapshots will naturally expire and overwrite in our 30-day backup cycle.