01
Cloud Infrastructure & Network Providers
Our core microservices, databases, and client portals run on enterprise-grade infrastructure providers:
| Service Provider | Role & Function | Data Processed | Location / Safeguards |
|---|---|---|---|
| Hetzner Online GmbH | Primary dedicated bare-metal & cloud compute | Encrypted application containers, database volumes | Germany / Finland (GDPR compliant, ISO 27001) |
| Amazon Web Services (AWS) | Off-site disaster recovery & cold backup storage | AES-256 encrypted immutable snapshots | India (ap-south-1) & US East (us-east-1) |
| Cloudflare, Inc. | Global CDN, DDoS mitigation & DNS routing | IP addresses, transient request headers | Global Anycast Edge Network |
| Tailscale Inc. | Zero-trust encrypted WireGuard mesh network | Encrypted node transport telemetry | Peer-to-peer end-to-end encrypted |
02
Payment Gateways & Financial Processors
Indiquer integrates exclusively with licensed, PCI-DSS Level 1 certified payment rails. Customer credit card numbers and banking credentials are never received, stored, or processed on Indiquer servers.
- Stripe, Inc.: Processes international credit cards, debit cards, and corporate ACH transfers for US and global accounts.
- Razorpay Software Pvt. Ltd.: Processes domestic UPI payments, NetBanking, and corporate rupee transfers for Indian entities.
03
Maps, Media & Typography Integrations
To deliver modern interactive user experiences:
- Google Maps Platform: Used on our contact directory to provide office coordinates and interactive navigation. Subject to Google's Privacy Policy.
- Google Fonts: Web fonts (Plus Jakarta Sans, Space Grotesk, DM Mono) are loaded via static cached headers with zero tracking identifiers.
- YouTube / Vimeo: Embedded product demos may load player frames when initiated by user interaction. We configure embeds with privacy-enhanced mode (
nocookie) wherever supported.
04
Analytics, Telemetry & Diagnostics
We employ strictly privacy-focused diagnostic tooling to ensure high availability and monitor application errors:
- Aggregated Traffic Logs: Nginx server-side access logs recorded with IP anonymization for capacity planning.
- Error Diagnostic Telemetry: Internal logging microservices that capture JavaScript client exceptions to patch rendering bugs without collecting personal data.
05
Communications, Chat & CRM Integrations
Tools used to coordinate client conversations and technical helpdesk requests:
- Meta Platforms (WhatsApp Business API): Official client hotline channel for instant consultations and real-time support (+91 78068 21856).
- SMTP Relay Infrastructure: Automated transactional email delivery for inquiry receipts, system alerts, and security verification codes.
- Self-Hosted Internal CRM (Indi360): Proprietary on-premises CRM running on private servers with no third-party cloud data broker access.
06
Vendor Governance & Data Processing Agreements
Every external provider utilized by Indiquer is subject to rigorous security vetting prior to integration:
Mandatory Data Processing Agreements (DPAs): Indiquer executes binding DPAs with all cloud infrastructure and software sub-processors, incorporating EU Standard Contractual Clauses (SCCs) and India DPDP 2023 compliance terms.